This Privacy Policy describes how Shanee Dunbar / Sold by Shaneé Team at SERHANT. handles information collected through this website and related inquiries.
What we collect
When you submit a form, we collect the details you provide, such as your name, email, phone number, real estate interests, property or project location, budget, timeline, and message. We also record whether you selected the optional communication-consent checkbox, the consent wording shown, the submission time, and the page where you submitted it.
Our hosting provider may process technical information needed to deliver and protect the website, such as request and connection logs. This site does not use advertising pixels or marketing analytics. Fonts may be requested from Google Fonts; that provider receives the technical information needed to deliver them.
How we use your information
We use information to respond to your request, discuss requested real estate services, schedule appointments, and manage related communications. An unchecked consent checkbox does not prevent form submission. We do not treat it as permission for optional marketing calls, emails, or texts.
Information sharing
We do not sell your personal information. We may use service providers to host this website and process inquiries, and may share information with parties necessary to provide services you request or when required by law.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.
HAR and Calendly are separate services. When you follow those links or submit information on their websites, their own privacy policies apply.
Your choices, retention & security
Contact us to request access, correction, or deletion of information you have shared, or to change your communication preferences. We retain information as needed to respond, provide services, maintain consent and opt-out records, and meet applicable recordkeeping obligations. We restrict access to inquiry records and use reasonable safeguards; no internet transmission or storage system is guaranteed to be completely secure.
To stop texts, reply STOP. For assistance, reply HELP. Use the unsubscribe link in marketing emails to opt out of those emails. You may also contact us directly about your preferences.
Children & policy updates
This website is intended for adults seeking real estate services. We do not knowingly collect information from children under 13. We may update this policy by posting a revised effective date.
Terms and Conditions
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at Shanee@serhant.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our Privacy Policy.
Contact us
Shanee Dunbar / Sold by Shaneé Team · SERHANT.
Shanee@serhant.com
253.343.3935